If you have changed your mind, you can return your KLARNA purchase in store for an exchange OR by mail for a refund only. Please check that your return or exchange meets our Return policy.
All refunds will be issued to the original form of payment.
- If you paid using financing, the refund will be applied to your Klarna account.
- If you paid with a bank account, the refund will be issued to your bank account.
- If you paid with a credit card, the refund will be issued to your card. If your card has been closed, please contact your bank regarding the refund.
- If you paid with a check, the refund will be sent to you in the form of a check.
The refund will be processed within 14 days.